Questions and answers

Questions about the cørt shop

Delivery, sizes, returns and who makes what you are buying.

What does the cørt shop sell?

Padel kit. Today that is cørt's own performance padel socks, sold as a two pair pack. Rackets, bags and apparel from partner brands are being added as those brands connect their catalogues to the cørt store, so the range grows rather than launching all at once.

Is delivery free?

UK delivery is free on the cørt two pair sock pack, with an express option at £6.99 if you want it faster. On everything else UK delivery is £4.99, and free once your basket passes £24.99. Delivery outside the UK is worked out at checkout for your country.

Do you deliver outside the United Kingdom?

Yes. We deliver to the European Union and to a further list of countries including the United States, Canada, Australia, New Zealand, Japan, Singapore, Switzerland, Norway and the United Arab Emirates. The exact delivery price for your address appears at checkout before you pay.

When will my order arrive?

Orders are packed and posted from the United Kingdom. You get an email the moment your order is on its way, and if the parcel carries a tracking number it is in that email.

Can I return something?

Yes. If something is not right, email us through the contact page within 14 days of it arriving and we will sort out a return or a replacement. Unworn items in their original packaging are the easy case.

Are the products cørt's own, or other brands?

Both, and the product page always tells you which. Anything sold by cørt itself carries the cørt name. Anything from a partner brand carries that brand's name as the maker, and that brand packs and posts it.

Is it safe to pay on this site?

Yes. Payment is handled by Shopify, the same checkout used by millions of shops, and cørt never sees or stores your card details.

Not answered here? Every cørt question in one place Ask us and we will add it